Legal

Terms of Service

Last Updated: 23 March 2026  |  Effective Date: 23 March 2026

These Terms of Service ("Terms") govern your access to and use of AlphaSync, a trading simulation and algorithmic trading platform provided by Vianmax Techno Ventures Pvt. Ltd. ("Vianmax™", "we", "us", "our"). By accessing or using AlphaSync — including any of its subdomains (demo.alphasync.app, trade.alphasync.app) — you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Description of Service & Trading Modes

AlphaSync is a multi-mode trading platform that combines educational simulation with live algorithmic trading capabilities. The Service is operated by Vianmax Techno Ventures Pvt. Ltd. and delivered through two subdomains:

• demo.alphasync.app — Paper trading simulation environment (no real money involved)
• trade.alphasync.app — Live algorithmic trading environment (real broker accounts, real capital)

AlphaSync operates across three distinct trading modes:

Mode	Description	Subdomain	Broker Required
α·SIM	Virtual paper trading with ₹10L simulated capital. AI signals and strategy testing with no real money. Ideal for beginners and students.	demo.alphasync.app	No — Free
α·AUTO	Rule-based algorithmic trading executed automatically via your linked broker account. Supports backtesting and multi-strategy deployment.	trade.alphasync.app	Broker API Required
α·SCALP	High-frequency intraday scalping for Equity and F&O segments. Automated square-off before market close.	trade.alphasync.app	Broker API Required

AlphaSync is not a registered broker, SEBI-registered investment advisor, or financial services provider. In α·SIM mode, no real money is deposited, invested, or managed. In α·AUTO and α·SCALP modes, AlphaSync executes orders through your own independent broker account using API credentials you provide; AlphaSync never holds, custodies, or settles funds on your behalf.

2. Important Disclaimer — Simulation & Live Trading

Always consult a SEBI-registered investment advisor before deploying real capital. Review your broker's own risk disclosures before enabling API-based order placement.

3. Broker API Integration & Live Trading Terms

To use α·AUTO or α·SCALP modes, you must connect a compatible broker account via API. By doing so, you agree to the following:

3.1 Supported Broker Partners

AlphaSync currently supports API integration with the following brokers:

AlphaSync is an official API partner of Zebu (Jainam Broking Ltd.). Use of third-party broker services is also subject to those brokers' own terms and conditions, risk disclosures, and regulatory obligations.

3.2 API Key Authorisation

• You expressly authorise AlphaSync to use your provided API key and secret to place, modify, and cancel orders in your broker account, strictly in accordance with strategies you configure and enable on the platform.
• AlphaSync does not operate with discretionary authority. Orders are placed only based on rules and thresholds you define.
• You may revoke API access at any time by disabling or deleting your API credentials within the AlphaSync platform or directly through your broker's dashboard.
• You are responsible for ensuring your broker API account has appropriate permissions and position limits configured.

3.3 API Key Security

AlphaSync uses the following measures to protect your broker API credentials:

AES-256 Encryption at Rest TLS 1.3 In Transit Zero Plaintext Storage Isolated Vault Storage

API keys are stored encrypted and are never logged, displayed in plaintext after initial entry, or transmitted in unencrypted form. However, you acknowledge that no system is perfectly secure and you remain responsible for promptly revoking API access if you suspect any compromise.

3.4 Trading Risk & Responsibility

• All trades executed through AlphaSync's live modes are placed in your own broker account and are legally yours. You bear full financial responsibility for all executed transactions.
• AlphaSync is not liable for losses arising from connectivity failures, market gaps, exchange outages, broker-side errors, or any interruption to automated strategy execution.
• You are solely responsible for setting appropriate stop-loss limits, position sizes, and daily loss limits within both the AlphaSync platform and your broker account.
• AlphaSync's automated square-off feature (α·SCALP) is best-effort and may not execute in all market conditions. You must maintain independent controls with your broker.

4. Two-Factor Authentication (2FA) Requirements

Two-Factor Authentication is mandatory for all accounts on trade.alphasync.app (α·AUTO and α·SCALP modes). You cannot access live trading functionality without enabling 2FA.

• AlphaSync supports Time-based One-Time Passwords (TOTP) via authenticator apps (Google Authenticator, Authy, or compatible equivalents).
• Trading sessions on trade.alphasync.app automatically expire after 30 minutes of inactivity and require re-authentication.
• You are responsible for maintaining secure access to your 2FA device. If you lose access to your authenticator, contact support immediately at info@alphasync.app.
• 2FA is optional but recommended for demo.alphasync.app (α·SIM) accounts.

5. Eligibility

• You must be at least 18 years of age to use AlphaSync
• To use live trading modes (α·AUTO, α·SCALP), you must hold a valid, KYC-verified demat and trading account with a supported broker
• You must provide accurate and complete registration information
• One account per individual; sharing accounts is prohibited
• Institutional or college accounts must be registered under a designated administrator

6. Account Responsibilities

You are responsible for maintaining the confidentiality of your AlphaSync login credentials and 2FA device. You agree to:

• Notify us immediately at info@alphasync.app of any unauthorised access to your account
• Log out of trade.alphasync.app sessions when using shared devices
• Not share your account with any other person, including colleagues or family members
• Promptly revoke broker API keys via your broker's dashboard if you suspect any credential compromise

Vianmax™ is not liable for losses — financial or otherwise — resulting from unauthorised account access due to your failure to maintain credential security.

7. Subscription and Payments

• AlphaSync is available on a Free (α·SIM only), Pro, and Business plan
• Paid plans unlock α·AUTO and α·SCALP live trading modes via trade.alphasync.app
• Pro and Business plans are billed monthly or annually as selected at checkout
• Prices are in Indian Rupees (₹) and inclusive of applicable GST
• Subscriptions auto-renew unless cancelled before the renewal date
• A 7-day money-back guarantee applies to first-time Pro plan purchases
• No refunds are issued after the 7-day period except at Vianmax™'s sole discretion
• College and institutional accounts receive 3 months of complimentary platform access as part of the Vianmax × Zebu College Workshop Programme; standard terms apply after the complimentary period

8. Acceptable Use

You agree not to:

• Use AlphaSync for any illegal purpose or in violation of SEBI, NSE, BSE, or any applicable exchange regulations
• Attempt to reverse-engineer, scrape, or extract proprietary data, AI models, or signal logic from the platform
• Use automated bots or external scripts to manipulate virtual market simulations or circumvent platform rate limits
• Use the platform to conduct or facilitate market manipulation, front-running, or spoofing — whether in simulation or live modes
• Share, resell, or sublicense access to the platform or its API without written consent from Vianmax™
• Impersonate any person, entity, or AlphaSync official
• Upload malicious code, exploit vulnerabilities, or interfere with platform security or infrastructure
• Use a single AlphaSync account to manage multiple underlying broker accounts simultaneously without explicit written authorisation

9. Intellectual Property

All content, software, AI models, trading algorithms, UI designs, data feeds, trademarks, and branding on AlphaSync are the exclusive property of Vianmax Techno Ventures Pvt. Ltd. or its licensors (including partner brokers and data providers). You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service solely for your personal or institutional educational and trading purposes.

You may not copy, modify, distribute, republish, or create derivative works based on AlphaSync's proprietary content or algorithms without prior written consent.

10. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Vianmax™ shall not be liable for:

• Any trading losses incurred through α·AUTO or α·SCALP modes, whether due to algorithmic performance, market conditions, connectivity issues, or any other cause
• Any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, trading capital, data, or goodwill — arising from your use of or inability to use AlphaSync
• Losses arising from broker-side failures, exchange outages, payment gateway issues, or third-party service interruptions
• Any failure of automated stop-loss, square-off, or risk management features to execute as intended

Our aggregate liability for all claims shall not exceed the total amount you paid to Vianmax™ in the 12 months preceding the claim.

11. Termination

We reserve the right to suspend or terminate your account at our sole discretion for violation of these Terms, regulatory requirements, or suspicious trading activity — without prior notice. Upon suspension of a live trading account, AlphaSync will use reasonable efforts to cancel open algorithmic orders, but cannot guarantee order cancellation in all circumstances.

You may terminate your account at any time by contacting info@alphasync.app. Upon termination:

• Your right to use the Service ceases immediately
• All stored broker API keys are permanently deleted from our systems within 7 business days
• Paid subscription fees are non-refundable after termination for cause
• You should independently revoke AlphaSync's API access through your broker's dashboard

12. Governing Law & Disputes

These Terms are governed by the laws of India, including the Information Technology Act 2000, the Securities and Exchange Board of India Act 1992, and applicable exchange regulations. Any disputes arising out of or relating to these Terms or your use of AlphaSync shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

For disputes involving live trading losses or broker API issues, we encourage you to first raise a support ticket at info@alphasync.app before initiating formal proceedings. We aim to resolve all support queries within 5 business days.

13. Changes to These Terms

We may modify these Terms at any time to reflect platform updates, new trading modes, regulatory changes, or business changes. We will notify you of material changes via email or in-app notice at least 7 days before the changes take effect. For changes that materially affect live trading terms or broker API policies, we will provide at least 14 days' notice.

Continued use of the Service following notification constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, you must discontinue use and contact us to close your account.

14. Contact