Privacy Policy

This Privacy Policy describes how Vianmax Techno Ventures Private Limited ("Vianmax", "we", "us"), the parent company and operator of the AlphaSync platform ("AlphaSync", the "Platform"), collects, uses, stores and protects your personal data when you use www.alphasync.app and related applications and services. We are committed to handling your data in accordance with applicable Indian law, including the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

1. Information we collect

• Account information — name, email address, phone number and password hash when you register.
• Broker connection data — when you link a broker account, we receive OAuth access tokens and trading data (positions, orders, holdings) from your SEBI-registered broker via official APIs. We never collect or store your broker password.
• Platform usage data — strategies you create, backtests you run, signals delivered to you, alerts configured, and audit logs of automated orders (which we are required to maintain under the applicable algo trading framework).
• Payment information — processed by our payment gateway partners; we store only transaction references, never full card details.
• Technical data — IP address, device and browser information, and cookies necessary for security (including static IP verification where required by broker API norms) and platform functionality.

2. How we use your data

• To provide the Platform: market data delivery, strategy execution, risk monitoring, alerts and reporting.
• To meet regulatory and audit obligations, including maintaining order-level audit trails with algo identifiers as required by SEBI and exchange frameworks.
• To secure the Platform: fraud prevention, anomaly detection, access control and rate limiting.
• To communicate service updates, billing notices and — only with your consent — product news. You can opt out of marketing at any time.
• To improve the Platform using aggregated, de-identified usage analytics.

We do not sell your personal data. We do not use your individual trading data to trade against you or share it with any third party for their marketing.

3. Sharing and disclosure

• Your broker — order instructions you authorise are transmitted to your broker; this is the core function of the Platform.
• Regulators and exchanges — we may disclose data to SEBI, stock exchanges, or other authorities where required by law, regulation or valid legal process, including algo audit trails.
• Service providers — cloud hosting, payment processing and communications providers bound by confidentiality and data-processing obligations.
• Corporate events — in a merger, acquisition or restructuring involving Vianmax, data may transfer subject to this policy's protections.

4. Security

We apply industry-standard safeguards: AES-256 encryption at rest, TLS 1.3 in transit, encrypted storage of broker tokens with restricted key access, role-based internal access controls, and continuous security monitoring. No system is perfectly secure; we maintain incident response procedures and will notify affected users and authorities of personal data breaches as required by the DPDP Act and CERT-In directions.

5. Retention

Account data is retained while your account is active. Order and algo audit logs are retained for the periods required by applicable SEBI/exchange regulations and tax law, even after account closure. Other personal data is deleted or anonymised when no longer needed for the purposes above.

6. Your rights

Subject to the DPDP Act, you may request access to, correction of, or erasure of your personal data; withdraw consent for processing that is consent-based; and nominate a person to exercise rights on your behalf. Requests can be made to the grievance contact below. We will respond within statutory timelines. You may also revoke AlphaSync's access to your broker account at any time directly with your broker.

7. Cookies

We use essential cookies for authentication and security, and limited analytics cookies to understand aggregate usage. We do not use third-party advertising cookies.

8. Children

The Platform is intended for users aged 18 and above. We do not knowingly process data of minors.

9. Grievance officer

In accordance with the Information Technology Act, 2000 and DPDP Act, grievances regarding personal data may be addressed to the Grievance Officer at Vianmax Techno Ventures Private Limited, AD-46, Karuna Conclave, 1st Street, 4th Avenue, Shanthi Colony, Anna Nagar, Chennai - 600040, Tamil Nadu, India, or by email to alphasync@vianmax.com with the subject "Data Grievance". We acknowledge complaints within 48 hours and aim to resolve them within statutory timelines.

10. Changes to this policy

We may update this policy as the Platform or law evolves. Material changes will be notified by email or in-app notice before they take effect. Continued use after the effective date constitutes acceptance.